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Support Ticket Triage & First Response

When a new ticket arrives in Zendesk, an agent classifies urgency, sentiment, and category, finds the relevant KB article, drafts a personalised response, and routes P1 enterprise tickets to PagerDuty — all in under 60 seconds.

Optional egress (declared)

Version
1.0.0
Category
SaaS
by
Evntx FZCO
License
proprietary
Requires

Egress

RequiresHost
piece.connectoryour-configured-connector-hostshttpsOnly the business systems you connect (declared per connector)
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