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Sentiment & Escalation Sentinel
Every inbound customer message is scored for sentiment and frustration on a sovereign local model — and when it detects anger, churn-risk language, or an escalation threat, it raises an escalation flag with the reason and urgency. Catch the unhappy customer before they churn, without sending a single message to an external AI service.
No egress — runs fully local
- Version
- 1.0.0
- Category
- Operations
- by
- Evntx FZCO
- License
- proprietary
- Requires
- —