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Solution
Microsoft Dynamics 365 — Incident Management & Resolution
Automate incident triage, case routing, SLA tracking, and resolution workflows across IT and enterprise service desks. Reduces mean time to resolution and ensures no ticket falls through the cracks.
Optional egress (declared)
- Version
- 1.0.0
- Category
- Operations
- by
- Evntx FZCO
- License
- proprietary
- Requires
- ms-dynamics-365
Egress
| Requires | Host | ||
|---|---|---|---|
| piece.connector | your-configured-connector-hosts | https | Only the business systems you connect (ms-dynamics-365) |