Startseite / Marktplatz / IT Service Management Optimization
Lösung
IT Service Management Optimization
IT leaders at global enterprises using ServiceNow often lack a real-time, quantified view of their P1 incident backlog — relying instead on manual checks that reveal problems only after SLA clocks have already run too long. AANCER addresses this by querying ServiceNow directly for all active Priority 1 incidents and passing the results through an AANCER scoring engine that calculates a composite backlog-pressure…
Optionaler Egress (deklariert)
- Version
- 1.0.0
- Kategorie
- IT
- von
- Evntx FZCO
- Lizenz
- proprietary
- Benötigt
- servicenow
Egress
| Benötigt | Host | ||
|---|---|---|---|
| piece.connector | your-configured-connector-hosts | https | Only the business systems you connect (servicenow) |