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Lösung
Case & Incident Resolution
Global enterprises running ServiceNow for incident management frequently experience a costly hand-off gap: after an issue is fixed, agents must manually retrieve the ticket, update the resolution state, and separately notify the customer — steps that are often delayed, incomplete, or missed entirely. AANCER resolves this by orchestrating the entire closure sequence automatically.
Optionaler Egress (deklariert)
- Version
- 1.0.0
- Kategorie
- Service
- von
- Evntx FZCO
- Lizenz
- proprietary
- Benötigt
- servicenow
Egress
| Benötigt | Host | ||
|---|---|---|---|
| piece.connector | your-configured-connector-hosts | https | Only the business systems you connect (servicenow) |